- A Hydro-Québec bill is unlike others
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The Hydro-Québec bill is for a service rendered in advance. Many other utilities bill in advance. Unlike Hydro-Québec, they have not yet incurred costs to provide you with service.
In addition, as a public utility, Hydro-Québec must be fair to all its customers.
Trouble Paying Your Bill
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- Take advantage of a payment arrangement
As soon as you notify us, we can propose a payment arrangement that suits your circumstances.
- Avoid any unpleasantness.
By calling us promptly, you will avoid collection procedures and reconnection charges should your power be cut.
Consider taking advantage of the Equalized Payments Plan and Authorized Payment
There are two benefits to combining the Equalized Payments Plan and Authorized Payment:
- you pay the same amount every month, and
- payments are made automatically.
Many of our customers have also negotiated a line of credit with their banks in case there are insufficient funds in their account. The interest rate on a line of credit is much lower than the rate on a late penalty.
