Fall 2019 storm: Back to normal

Thanks to 1,500 workers on the ground, service has been restored for almost all customers affected by the storm that hit on November 1, 2019.

At the height of the event, there were approximately 990,000 customers without power. Strong winds caused a huge number of outages across Québec.

Our employees and partners quite literally braved the storm, working in very difficult conditions, to repair the damage to the system and restore electricity service to Quebecers.

Duration : 1 minutes 31 seconds

Transcript of Breakdowns of November 2019

Transcript of the video Breakdowns of November 2019

  • 00:04On November 1, 2019, Québec was hit by a violent windstorm.
  • 00:09Close to one million customers lost their power.
  • 00:16There was significant damage.
  • 00:24It was the most destructive storm since the 1998 ice storm.
  • 00:30All across Québec, our crews got to work immediately.
  • 00:36Everyone went into action.
  • 00:42Our goal: To restore power to your homes and businesses as quickly as possible.
  • 00:48We received assistance from many contractors and partners.
  • 00:57At the height of the event, 1,500 people were on the ground day and night.
  • 01:05We worked non-stop.
  • 01:11Thank you for your patience and support!
  • 01:22990,000 THANK YOUS!

Our thanks to all our customers for their patience and support!

  • "Thank you for working so hard to restore service. This isn't an easy job; we appreciate you keeping the citizens informed." — Chris
  • "Thank you! Good job folks. Not all heroes wear capes — Stephen
  • "Great job by the crews in Kahnawake." — Martin
  • "Thank you so much. Much appreciated" — at17