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Consumption and billing
Electricity consumption
Billing and payment methods
Changes to your service connection
Tree trimming near power lines
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Online forms
Notify us of a move
Request a new service contract
Terminate a service contract
Submit your meter reading
Information
Understanding Rate G
Understanding my bill – Rate G
Understanding my bill – Rate G with billing demand
Equalized Payments Plan
Authorized Payment
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via the Internet
by phone
ENERGY WISE
(Energy efficiency)
Energy efficiency for business
Diagnostic for Small Service Companies
Efficient Products Program
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Online forms
ENERGY WISE Diagnostic – Small Service Companies
Information
Quick savings tips
Efficient Products Program
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via the Internet
by phone
Customized Online
Business Services
Personal Page
Online Billing
Online Payment
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Online forms
Sign up for customized Online Business Services
Information
Personal Page
Online Billing
Online Payment
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via the Internet
by phone
Vegetation and power lines
Tree trimming near overhead distribution lines
Controlling the growth of vegetation under transmission lines
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Information
Distribution lines - trimming
Online tool for choosing the right tree
Transmission lines - vegetation control
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Distribution lines (poles)
trimming – tree-felling
via the Internet
by phone
Transmission lines (towers)
vegetation control
via the Internet
by phone
Outages and emergencies
Report a power outage / Request information about an outage
1 800 790-2424
24 hours/day
In case of a power failure
Technical problems
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Report a technical problem with the Hydro-Québec Web site
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by telephone
Complaints
Procedure for submitting a complaint
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Hearing or sight-impaired
Power outages
To report or for information
1 800 790-2424
24 hours/day
In case of a power failure