• Residential Customers
  Online Services
  • Personal Page
    • • Open a session
      • Set up a Personal Page
  • Online Billing
  • Online Payment
  • Consumption profile
  • Moving
  • Meter reading
  • ENERGY WISE Home Diagnostic
  • Authorized Payment
  • Equalized Payments Plan
  • Consent to disclosure and proxy
  • Become a Hydro-Québec customer

 

• Other useful links
  • Service québécois de changement d'adresse
    [English version]

 

Simplify your life! Notify us of your change of address online.

• It's quick, easy and available 24/7!
• Don't forget to notify us at least seven days before your moving date!
• New Hydro-Québec customer? Click here

Set up a Personal Page and and notify us of your change of address »

Have your most recent electricity bill on hand.

Already have a Personal Page? Open a session

* Approximate prize values: two cheques of in the amount of $3,000 each, applicable toward the purchase of one or more ENERGY STAR® qualified appliances. Certain conditions apply. Photos for illustration purposes only. Draw dates: July 14, 2009, November 17, 2009, and March 16, 2010. Winners must correctly answer a mathematical skill-testing question. Contest limited to residential customers.

** No purchase required. Contest runs from March 8, 2009, to February 28, 2010. Open to all Québec residents 18 years of age or older who hold a Hydro-Québec residential account and have notified us of a change of address online during the following periods: March 8, 2009, to June 30, 2009; July 1, 2009, to October 31, 2009; November 1, 2009, to February 28, 2010.