Contact us
Important Notices
Head office
Hydro–Québec
Édifice Jean-Lesage
75, boulevard René-Lévesque Ouest
Montréal
(Québec)
H2Z 1A4
Canada
The power is back? Find out what to do to resume your activities safely.
Contact our service provider Groupe Marketing International at info@logisvert.ca or call 1 833 396‑1888, Monday to Friday, from 8 a.m. to 8 p.m.
Access to the Hydro-Québec Customer Space is limited to certain countries.You manage your account from your Customer Space?
1-800-790-2424 1 800 790-2424
24 hours a day
When to report an outage?
If the outage does not appear on the map, call us.
Get answers to your questions during regular business hours.
Track power outages and receive notifications.
Due to a high volume of requests for work, we are currently unable to provide a date for work to be carried out for certain requests. We apologize for any inconvenience and thank you for your understanding.
To track the status of a request, click on Tracking the status of a request and enter your confirmation or form number into the box on the form.
Moving?
Save $25 when you change your address or request electricity service
online in your Customer
Space!
Access to the Hydro-Québec Customer Space is limited to certain countries. If you manage your account from your Customer Space, please see the options available to you.
Request for work
There is now a new Web page for residential customers who are planning a project that requires work on Hydro-Québec’s grid.
Check it out! You’ll find everything you need to know about making a request for work, including the preparatory steps, your responsibilities, and information about lead time and costs.
514-385-7252
or 1-888-385-7252
514 385-7252
or 1 888 385-7252
Request for work
Due to a high volume of requests for work, it could take longer than usual to process requests and carry out work.
We apologize for any inconvenience resulting from this exceptional situation. Please allow for extra time and submit your requests for work in advance, if possible.
To track the status of a request, click on Tracking the status of a request and enter your confirmation or form number into the box on the form.
Moving?
Save $25 when you change your address or request electricity service online in your
Customer Space!
1-877-956-5696 1 877 956-5696
1-800-463-9900 1 800 463-9900