Ongoing outages and planned service interruptions

Description

Ongoing outages. All of Hydro-Québec’s data used to obtain the following information, in real time, for each ongoing outage:

  • The geographic location of the outage
  • The number of customers without electricity
  • The start time of the outage
  • The cause of the outage, when known
  • When service is expected to be restored

Planned service interruptions. All of Hydro-Québec’s data used to know what service interruptions are planned in the coming days and to obtain the following information for each one:

  • The geographic location of the planned service interruption
  • The number of customers affected
  • The date and times of the interruption and when service is expected to be restored

Files or services

Access to open data is obtained through queries in an application programming interface (API). For more information, consult the Données Québec [in French only]This link will redirect you to an external site. site.

Ongoing outages – API mode

This mode requires the use of three REST-style URLs.

Upcoming planned service interruptions – API mode

This mode requires the use of three REST-style URLs.

Ongoing outages – archive mode

Download the files in KMZ format regarding the outages for the day in question

Open the files using a specialized tool such as Google EarthThis link will redirect you to an external site..

Additional information

  • Editor/Author: Hydro‑Québec
  • Update frequency: 15 minutes
  • Language: French
  • Geographic coverage: Province of Québec, except Alma, Amos, Baie-Comeau, Coaticook, Joliette, Magog, Saguenay, Sherbrooke and Westmount (municipal systems), the territory served by the Coopérative régionale d’électricité de Saint-Jean-Baptiste-de-Rouville (cooperative system) as well as regions supplied by off‑grid systems.
  • Initial distribution: 2018-04-23
  • Licence : Creative Commons CC‑BY‑NC 4.0This link will redirect you to an external site.
  • Notices and conditions of use: :
    • Certain outage areas may not be listed on the maps. Those that are and the times at which service is expected to be restored are approximate, as is the rest of the information (e.g., cause, number of customers affected, etc.).
    • The service status by region indicates the number of customers without power in each region of Québec. It includes the power outages and planned service interruptions that are currently underway. Unlike a power outage, a planned service interruption is an intentional interruption of service for a set period of time to carry out system maintenance.
    • All persons must take the necessary steps to mitigate damage that may be caused by an outage.

Contact us

Please fill out the contact form to communicate with the Open Data team.