Over 1 million customers lost power as a result of Wednesday's freezing rain event. Work continues and today, Wednesday, April 12, service had yet to be restored to fewer than 3,000 customers.

WARNING

Do not approach power lines on the ground, or anything else that has come into contact with our power system. Call 9-1-1 immediately to have the area secured.

Be careful! Fraudulent messages are currently being posted on social media regarding monetary benefits offered by Hydro-Québec. These messages are not from us. Never click on a link if you have any doubts about a message’s authenticity. Learn more here: http://www.hydroquebec.com/fraud-prevention.html

Crews will keep working until everyone has power again. There are still some complex cases that will take a little longer. It is impossible to give a precise restoration time, as our crews are discovering the work that needs to be done as they go along.

Thank you for your patience.

Status by region

Tips in case of an outage