Code of Ethics and Rules of Professional Conduct for members of the Board of Directors, Executives of Hydro‑Québec and its wholly owned subsidiaries

The Code of Ethics and Rules of Professional Conduct for Board of Directors, Executives of Hydro‑Québec and its wholly owned subsidiaries was first approved by the Board of Directors in June 1994 and has been updated and enhanced over the years.

The code applies to members of the Board of Directors, its President and CEO and other executives of Hydro-Québec and its wholly owned subsidiaries.

Code of Ethics and Rules of Professional Conduct for Directors, Executives and Controllers of Hydro-Québec and its wholly owned subsidiaries [PDF 292 KB - in French only]

Code of Ethics

The employee Code of Ethics, which applies to Hydro-Québec employees and its wholly owned subsidiaries, sets high standards of judgment and behaviour in the professional activities of all Hydro-Québec employees. The code also applies to Hydro-Québec’s President and CEO and other executives. Published in 1996, it has been periodically updated since.

Code of Ethics [PDF 1.52 MB]

The Code of Ethics is also available in a podcast format and comes in a full length completed version [59 min. 46 se.] or  six episodes series - in French only.

Code of Ethics, adapted version for wholly owned subsidiaries [PDF 1.51 MB - in French only]

Baladodiffusion intégrale

Duration: 59 minutes 46 seconds

Supplier Code of Conduct

The Supplier Code of Conduct sets out Hydro-Québec’s expectations with respect to suppliers with whom it has a business relationship (any connection or exchange, verbal or written, with or without a contract) as well as their subcontractors. The code is in addition to the applicable laws, regulations, standards and rules in force in Québec as well as any existing contractual commitments between Hydro-Québec and its suppliers.

Ethics are the cornerstone of this code. This means that suppliers must, in their business relations with Hydro-Québec, act with integrity, honesty and professionalism and adhere to the highest ethical standards while respecting human rights and the environment, in order to maintain and strengthen public confidence in the company.

Supplier Code of Conduct [PDF 120 KB]

Reporting any wrongdoing or inappropriate situation at Hydro-Québec

A hotline has been set up so that any individual can report any potential wrongdoing or inappropriate situations such as embezzlement, fraud, theft, conflict of interest or unethical behaviour. Calls will be handled independently and confidentially, and anonymously when requested. Hydro-Québec undertakes to protects its employees against any retaliation in relation to complaints lodged.

The hotline is open 24/7 at 1 866 384-4783.

The document below provides more information on how calls are processed.

Procedure for handling allegations concerning wrongdoing or inappropriate situations [PDF 182 KB - in French only]

Deintegration

In 1997 and subsequent years, Hydro-Québec restructured itself into divisions, which enabled it to obtain a power marketer’s licence and sell electricity at market prices on U.S. wholesale markets. This structural unbundling is known as deintegration.

In 2021, the divisions were replaced by groups. The concept of deintegration continues to be strictly applied for all activities for which it is necessary to prevent any form of cross-subsidization or to ensure a level playing field for all market players. To this end, rules of conduct and ethics were enacted and integrated into internal directives, which are briefly described below:

Transmission Provider Code of Conduct: Governs relations between the Transmission Provider and its affiliates, and is intended to prevent any form of preferential treatment or cross-subsidization.

Reliability Coordinator Code of Conduct: Ensures that the reliability of the transmission system remains the Reliability Coordinator’s top priority and prevents any form of preferential treatment in favor of other structural units of the Transmission Provider, its affiliates or other system users.

Code of Ethics on Conducting Calls for Tenders: Ensures that the Distributor’s tendering process is conducted fairly for all electricity suppliers.

Distributor Code of Conduct: Regulates transactions between the Distributor and the Generator for non-tendered electricity supply in order to ensure that the Generator does not benefit from any unfair advantage. It also governs dealings between the Distributor and its affiliates, with the aim of preventing affiliates’ business operations from being subsidized, in whole or in part, by electricity service customers.

The application of each of these codes is the subject of an annual accountability report to the Régie de l’énergie.