Making a request for work – Residential customers

Due to a high volume of requests for work, it could take longer than usual to process requests and carry out work. In addition, we are currently unable to provide a date for work to be carried out for certain requests.

We apologize for any inconvenience resulting from this exceptional situation. Please allow for extra time and submit your requests for work in advance, if possible.

We aim to provide the best possible service and listen to our customers.

Please fill out the form below for the following type of requests or work:

  • Request to move a pole, guy wire or power line, or reposition a pole
  • Report defective equipment
  • Request the removal of an object in contact with Hydro-Québec equipment
  • Other

Charges may apply and depend on the nature and extent of the work. You will receive an evaluation if charges apply.

Fields marked with an asterisk (*) must be filled in.

Do you have your Hydro-Québec customer number?