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Help finding your Contract number
You’ll find your contract number at the top of your bill.This number is a series of nine digits, starting with 3.
Example: 3000 00000
The NEQ is a company’s number in the Québec enterprise register. It’s a unique digital identifier that facilitates interactions with public agencies and business partners.
Help finding your Customer number
You’ll find it on your bill.It’s a nine-digit number starting with a 1. Example: 100 000 001
Help to find Service Address
You’ll find the Service Address under the heading Services fournis à [Services provided to].
Please note that only the Hydro-Québec account holder or a proxy holder by proxy may submit a change of address notice for an electricity service contract linked to this account.
Person or corporation responsible for paying d’Hydro-Québec account.
Are you an account holder or proxy holder for this contract?
Account Holder
Proxy holder
Third party authorized to obtain personal information from an account holder’s file or deal with Hydro-Québec on the account holder’s behalf to the extent defined by the proxy.
A proxy holder may be authorized to do the following:
Proxy
A printed form generally supplied by Hydro-Québec and signed by the account holder authorizing a third party (the proxy holder) to obtain information from the account holder’s file and deal, discuss or negotiate with Hydro-Québec on his or her behalf.
The proxy must contain the following information:
Information on owner of building you are leaving
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This request to cancel a subscription to the electricity service is made by:
