Under the Act respecting access to documents held by public bodies and the Protection of personal information (the “Access Act”), and subject to its restrictions, you have the right to access administrative documents held by Hydro‑Québec, the right to access personal information about you that Hydro‑Québec has in its possession, and the right to correct this information.

Before submitting an access request

If you wish to submit a request for general information concerning services offered by our customer service department, go to the “Contact us” section.

Hydro Québec also publishes information about the organization on its Documents and data Web page on a regular basis.

Where to submit a request for general information

Submitting an access request

If the document or information you require is not accessible through the above services, you can submit an access to request administrative documents, subject to the restrictions set out in the Access Act. You can also request access to your personal information or request that it be corrected.