Change your address
You have an electricity service contract and you want to notify us of your change of address?
Save $25 thanks to your Customer Space.
Change your address in your Customer Space and save $25.
You’ll need the full address of where you’ll be moving to, including the postal code.
If you don’t have a Customer Space yet, it only takes a few minutes to create one!
- Log in
- Create My Customer Space
Click for more information on the Customer Space
What will you need?
- Contract holder: Your most recent bill.
- Proxy holder or account manager: A recent bill of the account you manage.
Request a service contract by phone
You can request a new service contract for free through your Customer Space. However, if you prefer to do it by talking to one of our customer service representatives, a $25 fee (plus tax) will be added to your first bill.
Request a service contract by phone
- 514 385-7252 (Montréal)
- 1 888 385-7252 (elsewhere)
When should you change your address?
It’s never too early to change your address. If you already know your new address and your moving date, let us know now.
If you prefer to wait, we can send you an email approximately one week before you move.
Changing your moving date
Have you already notified us of your move-in or move-out date, but your plans have changed? Change your moving date easily through your Customer Space.You can also call us at one of the above numbers.
Tips for a successful move
Managing your account
Make managing your account even simpler with Online Billing, the Equalized Payments Plan and Pre-authorized Debit.
Sign up for self-service tools
Save energy and money
Our useful tips can help you save energy and money in your new home.
See our tips