Hilo smart home

Hilo by Hydro‑Québec offers smart solutions for optimizing your energy use as well as opportunities to take up energy consumption challenges in exchange for cash rewards.

Earn rewards with your current thermostats.

You can now participate in Hilo challenges with certain Honeywell Home, Mysa or Sinopé thermostats. To get started, you’ll need the Hilo hub—available free of charge.

Learn more 

Get smart with Hilo!

Hilo offers a turnkey smart home service. It’s simple: use only the energy you need and earn cash rewards.

  • Buy Hilo thermostats for baseboard or in-floor heating from $39.99 (installation included*) OR add your compatible Honeywell Home, Mysa or Sinopé thermostats to the Hilo app.
  • Take on Hilo challenges and earn, on average, $135 in cash rewards each winter.
  • Configure and program your smart devices—even remotely—using an intuitive mobile app.
  • Save up to 15% on your annual electricity bill.

More on the Hilo service 

* Some conditions apply. With a commitment of 12 months.

Estimate your savings

Thinking of switching to Hilo? See how much you could save on your annual electricity bill and earn in cash rewards each winter by participating in Hilo challenges.

Calculate my savings

What’s a Hilo challenge?

A Hilo challenge is an occasional event to reduce energy use during a peak winter period. The challenges take place from 4 a.m. to 11 a.m., from 3 p.m. to 10 p.m., or in both periods. There are up to 30 challenges every winter. To thank you for taking part, Hilo gives you a cash reward for every kilowatthour (kWh) saved during the challenges (on average $135 each winter)!

More on the Hilo challenges

It’s win-win!

Hilo acts as a virtual power plant coordinating its customers’ energy demands. Its goal is to free up enough electricity to meet the needs of Hydro‑Québec’s power grid, which is in high demand during periods of intense cold. This reduction in demand helps avoid more investments in the power grid or having to purchase energy from sources that are less green, among other things. For example, the saved energy could be used to power transportation electrification in Québec, a shift that is already underway.

Learn more about Hilo’s mission

An average of $135 in cash rewards

This past March 31, the 2023–2024 challenge season ended on a high note! The efforts of Hilo customers to reduce pressure on Hydro‑Québec’s power system during periods of intense cold made a real difference. On average, customers curtailed 236 kWh and earned $135 in cash rewards for the season.

See the results

FAQ

What is the difference between Hilo and Rate Flex D?

The Hilo smart home service and Rate Flex D both aim to optimize home energy use during peak periods and thereby lead to savings on customers’ electricity bills. The actions you’re willing to take to be energy wise will help you decide between the two.

With its turnkey smart home service and connected devices, Hilo will help you reduce your energy consumption throughout the year and automatically shift your consumption outside of peak periods. In addition, for each kWh you don’t consume, you’ll receive a cash reward.

With Rate Flex D, you can save quite a bit of money, since most of the time in winter, you’ll be charged less than the base rate, except during occasional peak demand events, when you’ll be charged more than the base rate. All you need to do is take a few steps to use electricity more wisely and at the right time.

Compare the offers