Winter Credit Option

Update to rate options

Adjustments are awaiting the approval of the Régie de l’énergie. See the interim provisions in the Electricity Rates [PDF 2.3 MB].

Winter credit: Risk-free option

The Winter Credit Option is added to Rate D (base rate) and allows you to receive a credit if you reduce your electricity use during peak demand events. It’s risk-free, because your bill can only go down.

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Running time: 1 minute 54 seconds.

Transcription textuelle de la vidéo Titre de la vidéo

Video transcript Winter Credit Option

  • 00:01The Winter Credit Option
  • 00:05The Winter Credit Option
  • 00:06is a new offering
  • 00:07that rewards you
  • 00:08for using less electricity
  • 00:09when we ask you to.
  • 00:11That’s because you’re helping us
  • 00:12better manage electricity demand
  • 00:14in winter.
  • 00:16On cold days,
  • 00:17the grid is under a heavy load.
  • 00:18This creates peaks in demand.
  • 00:22To spread it out more evenly,
  • 00:24we schedule what we call
  • 00:25peak demand events.
  • 00:27These events may occur mornings
  • 00:28and evenings,
  • 00:29weekdays
  • 00:30and weekends.
  • 00:32It’s easy!
  • 00:33• You’ll get a notification the day before the event.
  • 00:38• Reduce your electricity use during the peak
  • 00:43or put it off until later,
  • 00:46• And you’ll earn credits to be applied
  • 00:48to your electricity bill.
  • 00:50We calculate your credits
  • 00:52based on the reduction in your electricity use
  • 00:54as compared to your regular consumption.
  • 00:57In other words,
  • 00:58the more electricity you save,
  • 01:00the more money you save.
  • 01:02All you have to do
  • 01:03is make a few easy changes like these:
  • 01:05• Turn the thermostat down a few degrees.
  • 01:08• Take your shower after an event.
  • 01:11• Put off using nonessential appliances.
  • 01:15• Delay charging your electric vehicle.
  • 01:18Your savings will show up the next day
  • 01:20in your Customer Space.
  • 01:22Enrollment in the Winter Credit Option
  • 01:24is totally up to you!
  • 01:26There’s no risk,
  • 01:27because your bill can only go down.
  • 01:29And there’s no penalty
  • 01:30if you can’t reduce your energy use
  • 01:32during a peak demand event.
  • 01:35During the gradual rollout,
  • 01:36a limited number of randomly selected customers
  • 01:39will have access to the Winter Credit Option.
  • 01:42If you’ve received an email invitation,
  • 01:45compare the offerings in your Customer Space
  • 01:47and see how much you could save.
  • 01:50The Winter Credit Option
  • 01:51is a smart choice!

How the Winter Credit Option works

  • When you sign up for the Winter Credit Option, you continue to pay for electricity at the base rate (Rate D).
  • The day before a peak demand event, you’ll receive a notification by email and, if you wish, through our mobile app.
  • During an event, you’re entitled to a 56.786¢ credit for every kilowatthour (kWh) “curtailed” (that is, not consumed compared with your usual energy use).

The greater the effort you make, the more you’ll save

For example, if, during a peak demand event, you use 13 kWh less than usual at the same time of day, a credit of $7.38 will be applied to your next bill.

Please note that the credit is given only if you reduce your electricity use by 2 kWh or more per event.

If you can’t use less electricity during a peak demand event, the base rate applies, as usual, but you won’t receive any credit. It’s risk-free, because your bill can only get smaller.

A mild winter versus a cold winter

The number of hours of peak demand events may vary from one winter to the next according to the electricity demand forecast, which fluctuates depending on weather conditions and the state of the grid. In a winter season with a greater number of peak periods (a maximum of 100 hours), your potential savings will be higher, whereas in a winter with only a few peak periods, you will likely save less.

Peak demand events

Peak demand events can take place any day of the week from December 1 to March 31, from 6 to 9 a.m. and from 4 to 8 p.m. There may be 25 to 33 events per winter, at most, for a maximum of 100 hours in all.

Open for more information

See how much you could save and sign up!

In your Customer Space, see how much you could save with the Winter Credit Option and sign up.

A customized tool to track your savings

You can track your savings closely in your Customer Space. There you’ll find the following information:

More information

To find out more about the Winter Credit Option for Rate D customers, see Section 8 of Chapter 2 of the Electricity Rates [PDF 2.31 MB].

Other useful information

How to request electricity service